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Terms Of Service

Effective Date: 2024-06-21

Welcome to Rising Group (Hong Kong) Management Co., Limited ("we," "us," or "our"). By accessing or using our websites, mobile apps, or Services (collectively, the "Platform"), you agree to comply with and be bound by these Terms of Service ("Terms"). Please read them carefully.

1. Accounts

  • You must be 18+ years old to create an account. Provide accurate information and keep your login credentials secure.
  • We may suspend or terminate accounts for misuse, including unauthorized access or violations of these Terms.

2. Orders and Payment

  • Product Information: While we strive for accuracy, product descriptions, colors, and sizing may vary slightly.
  • Pricing: Prices are in USD/EUR/GBP (as displayed) and exclude taxes/duties, which are your responsibility.
  • Payment Methods: We accept major credit cards, PayPal, and Apple Pay. Payment is processed at checkout.

3. Shipping and Delivery

  • Delivery Times: Estimates are provided during checkout but may vary due to carrier delays or customs.
  • Risk of Loss: Title and risk pass to you upon delivery to the shipping carrier.

4. Returns and Refunds

  • 14-Day No-Reason Return: You may return unused items in original packaging within 14 days of receipt for a full refund.
  • Refund Process:
    • Initiate returns via your account dashboard.
    • Refunds are processed within 14 days of receiving the returned item (may extend to 30 days during peak periods).
    • Shipping Costs: You are responsible for return shipping fees.
  • PayPal Refunds:
    • Refunds to PayPal accounts will be processed within 14 days, or 30 days if required by local law (e.g., EU regions).

5. Intellectual Property

  • All content (logos, designs, text) is owned by Rising Group (Hong Kong) Management Co., Limited and protected by copyright, trademark, and trade secret laws.
  • You may not reproduce, distribute, or create derivative works without our written consent.

6. Prohibited Conduct

  • You may not:
    • Use the Platform for illegal activities or to harass others.
    • Scrape data, circumvent security features, or interfere with our systems.
    • Impersonate Rising Group (Hong Kong) Management Co., Limited or misrepresent affiliations.

7. Limitation of Liability

  • We are not liable for indirect, incidental, or consequential damages (e.g., lost profits) arising from your use of the Platform.
  • Our liability is capped at the amount paid for the product(s) giving rise to the claim.

8. Governing Law and Disputes

  • These Terms are governed by the laws of Hong Kong, without regard to conflict-of-law principles.
  • Any dispute shall be resolved exclusively in the courts of Hong Kong.

9. Termination

  • We may terminate your account or access to the Platform immediately for breaches of these Terms.

10. Amendments

  • We may update these Terms periodically. Continued use after revisions constitutes acceptance.

11. Force Majeure

  • We are not liable for delays/failures due to events beyond our control (e.g., natural disasters, strikes).

12. Contact Information

  • For questions, contact [email protected] or write to Rising Group (Hong Kong) Management Co., Limited, RM 509, 5/F, THE CLOUD, 111 TUNG CHAU STREET, TAI KOK TSUI , HONG KONG.

13. Entire Agreement

  • These Terms supersede prior agreements. Headings are for convenience only.

14. Severability

  • If any provision is deemed unenforceable, the remainder remains in effect.

By using Rising Group (Hong Kong) Management Co., Limited, you agree to these Terms. Thank you for trusting us to deliver elegance, innovation, and quality. ?✨